Return Policy

At Pinnacle Wall Arts, we handle all our products lovingly and we take care to protect each product well when we package it for shipment. If your wall graphics design is defective, we will replace the defective portions product for you. Please note that wall graphics do not work well on "washable" paint. Do inform us if you want your wall graphics to be on "washable" paint. We are unable to do refund for the reason of not sticking well on "washable" paint. 

For wall murals, as each mural is customised, we cannot replace nor refund. However, if you have engaged our installation services, we will ensure that you are satisfied with the results. 

For international customer, please ship the defective item back to us at your expense. We will replace the item and ship the replacement to you without charge. If you would like to return your Pinnacle Wall Arts item for any reason, please email us at within 7 days and we will refund your payment for the price of the product minus the shipping as long as the product comes back unused and in sellable condition.